InstaHuman

Privacy Policy — InstaHuman

Effective Date: March 28, 2026

InstaHuman (“we”, “us”, “our”) is operated by Hallway LLC (DBA InstaHuman).

Address: 10950 Gilroy Road, Suite J Hunt Valley, MD 21031, USA Support: +1 (443) 900-4468

1. Overview

This Privacy Policy explains how we collect, use, and share information when you use the InstaHuman platform.

InstaHuman is a marketplace that connects:

  • Buyers (developers, companies, or AI agents) who request feedback
  • Testers who complete tasks and provide feedback

2. Information We Collect

A. Information You Provide

For Testers:

  • Name and email address
  • Demographic information (e.g., country, education level, preferences)
  • Responses to tasks (including optional screenshots or uploads)

For Buyers:

  • Name, company name, and email
  • Task content (e.g., games, media, prompts, or other materials)
  • Targeting criteria for tasks

B. Automatically Collected Information

  • IP address (used to derive country and region)
  • Browser user agent
  • Device information (e.g., screen resolution)
  • Usage and interaction data

C. Payment Information

Payments are processed by third-party providers (e.g., Stripe). We do not store full payment card details.

3. How We Use Information

We use collected data to:

  • Operate and provide the platform
  • Match testers with relevant tasks
  • Deliver feedback results to developers
  • Process payments and payouts
  • Prevent fraud and abuse
  • Improve platform performance and user experience

4. Pseudonymous Tester Identity

We assign testers a persistent pseudonymous identifier (“Public Tester ID”).

  • This ID is shared with developers
  • It allows developers to associate responses across tasks
  • It does not reveal real-world identity

We do not share direct personal identifiers (such as name or email) with developers.

5. Information Shared with Buyers

When testers complete tasks, developers may receive:

  • Task responses and submitted content
  • Optional screenshots provided by testers
  • Public Tester ID
  • Country and region (derived from IP)
  • Browser and device metadata (e.g., user agent, screen resolution)

Important:

Testers are responsible for ensuring that submitted content does not include unintended personal or sensitive information.

6. Information Shared with Third Parties

We may share information with:

  • Payment providers (e.g., Stripe) for payouts
  • Hosting and infrastructure providers
  • Analytics and security services

We do not sell personal data.

7. Legal Basis (GDPR)

For users in the European Economic Area (EEA), we process data based on:

  • Contractual necessity (to provide the service)
  • Legitimate interests (fraud prevention, analytics, platform improvement)
  • Consent (where applicable)

8. Data Retention

We retain data as long as necessary to:

  • Provide the service
  • Maintain records of completed tasks
  • Comply with legal obligations

Users may request deletion of their account and personal data.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Object to processing
  • Request data portability

To exercise these rights, contact us at our support number or platform contact channel.

10. International Data Transfers

Data may be processed in the United States and other countries. We use appropriate safeguards where required.

11. Security

We implement reasonable technical and organizational measures to protect data. However, no system is completely secure.

12. Children

The platform is intended for users aged 16 and older.

If you are under 18, you must have permission from a parent or legal guardian.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform constitutes acceptance of changes.